This Cookie Policy explains how Icon Global Services Limited (“Icon Global”, “We”, “Us”, “Our”) uses cookies and similar technologies when you visit or use our website (the “Site”). This Cookie Policy should be read together with Our Privacy Policy and Terms of Service.
This Policy is drafted in accordance with the Privacy and Electronic Communications Regulations (PECR) and the UK General Data Protection Regulation (UK GDPR).
1. What are Cookies?
Cookies are small text files that are placed on your computer, smartphone or other device when you visit a website. Cookies help websites function properly improve user experience and provide information to website operators.
Cookies may be:
- Session cookies, which are deleted when you close your browser; or
- Persistent cookies, which remain on your device for a defined period or until deleted.
2. Why we use cookies
Icon Global uses cookies strictly for the following purposes:
- To ensure the Site operates securely and correctly;
- To enable core website functionality;
- To understand how visitors use the site so we can improve performance and usability;
- To support compliance, security and fraud prevention.
We do not use cookies to intercept communications, monitor telecom traffic, or access the content of communications carried over our telecommunications Services.
3. Types of Cookies We Use
(a) Strictly Necessary Cookies
These cookies are essential for the operation of the site and cannot be switched off in our systems. They are usually set in response to actions made by you, such as setting privacy preferences, logging in, or filling in forms.
Legal basis: PECR – strictly necessary exemption
(b) Analytics / Performance Cookies
These cookies allow us to recognise and count the number of visitors and to see how visitors move around our Site. This helps us improve the way our site works, for example, by ensuring users find what they are looking for easily.
These cookies are used only with your consent.
Legal basis: Consent under PECR and UK GDPR
(c) Functional Cookies
Functional cookies enable enhanced functionality and personalisation, such as remembering preferences. If you do not allow these cookies, some or all of these services may not function properly.
These cookies are used only where legally permitted and where required, with your consent.
4. Cookies we do not use
For clarity, Icon Global does not use cookies for:
- Behavioural advertising or cross-site tracking;
- Profiling for marketing purposes;
- Monitoring telecommunications content or communications data;
- Any form of voluntary surveillance.
5. Third-Party Cookies
In limited cases, we may use trusted third-party service providers (such as analytics providers) who place cookies on our behalf. These third parties act under our instructions and are required to comply with applicable UK data protection laws.
We do not permit third parties to use cookies for their own independent marketing purposes on Our Site.
6. Cookie Consent
When you first visit Our Site, you will be presented with a cookie banner requesting your consent for non-essential cookies.
You may:
- Accept all cookies;
- Reject non-essential cookies; or
- Customise your cookie preferences.
Your consent choices will be respected and recorded in accordance with PECR and UK GDPR requirements.
7. Managing and Withdrawing Consent
You may change or withdraw Your cookie consent at any time by:
- Using the cookie settings or preference centre available on Our Site; or
- Adjusting Your browser settings to block or delete cookies.
Please note that disabling certain cookies may impact the functionality of the Site.
8. How Long Cookies Are Stored
Cookies are stored for no longer than necessary to achieve their intended purpose. Retention periods vary depending on the type of cookie and are reviewed periodically.
9. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in law, technology, or Our practices. Any changes will be posted on this page and will take effect immediately upon publication.
10. Contact Us
If you have any questions about Our use of cookies or this Cookie Policy, please contact Us at:
Email: legal@iconglobal.co.uk